Co-Founder and CEO
Kevon’s background in finance and strategy has helped shape his approach to contact center management. In various operations and insights roles over the years, he has helped Lululemon, Zappos, Ralph Lauren, Nike and many others, improve their contact center experience, with a keen focus on driving efficiency and profitability.
Co-Founder and COO
Stan is a rockstar contact center operator with over 20 years of experience building internal and third-party teams. By positioning the contact center as the ultimate data hub, Stan has created some of the most robust VoC programs in the industry. These have been used to drive major business and operational improvements across organizations while improving the customer experience.