Customer Experience Supervisor

Remote
481 days ago

Description

At Transformative CX, we are not your typical call center. We are a growing business with a people-first mindset, tech-forward solutions and a profit-focused management style.
Our philosophy is rooted in putting you first and we live that every day. What that means for you is a relaxed work atmosphere, career development opportunities and challenging projects. You will be trained to become an ambassador for our clients and work to build great customer experiences via phone, chat, email and more. Ready to take the next step? Click Apply and send us your resume today!

Requirements

  • Experience working on a customer service team
  • History of reliable attendance
  • Ability to have the hard conversations as well as the warm and fuzzy ones
  • Creative problem-solving skills
  • Ability to motivate and hold your team accountable
  • Excited to be part of a team
  • Ability to responsibly handle multiple things at once
  • Display a thirst for knowledge

Bonuses

TCX offers bonuses to eligible employees including performance, attendance, referral and others.

Benefits

  • Competitive hourly wage
  • Paid training
  • Remote, work-from-home environment
  • Free internet stipend for your home
  • Flexible work schedules
  • Child and elder care assistance
  • Mentorship opportunities
  • Career development training

Responsibilities

  • Show up on time
  • Be the example for your team
  • Challenge us to improve
  • Respect yourself and your co-workers
  • Master your craft
Apply Now